Belong @ TeraRecon

Must-Have Requirements:

• 5+ years developing 2D/3D image processing and Machine Learning algorithms for image manipulation, denoising, segmentation, and classification. Familiarity with Bayesian, Deconvolution and Regularization methods is required.
• 3+ years of developing AI-based software involving one or more of the following areas:
  • Natural Language Processing
  • Machine Learning
  • Pattern Recognition
  • Machine Vision
  • Image Analysis
  • Image Segmentation
• 5+ years of experience in C++ (Visual C++).
• 3+ years of experience in Python.
• Strong mathematical and analytical skills. Familiarity with PDE (Partial Differential Equations).
• Team player who enjoys working in a fast-paced environment.

Desired Requirements:

• Experience of developing end-to-end ML/AI solutions from design to deployment.
• 1+ year of experience in C# (also in .NET framework 2.0), windows forms, Managed C++.
• 3D programming experience (geometry, volumetric and surface rendering).
• Algorithm optimization experience (multi-threading, strength reduction, bottleneck identification, data structures)
• Experience of working with medical imaging data such as CT, MRI, and Ultrasound.

Education:

• Masters or Ph.D. in electrical engineering (EE), computer science (CS), applied physics, applied mathematics, biomedical engineering, health information science, or related discipline or equivalent industry experience.

Responsibilities:

• With the highest level of discretion, manage President’s calendar which includes coordinating meetings, contacting clients, colleagues and coordinating offsite and onsite gatherings/events
• Perform all administrative assignments as requested by President and other executives
• Coordinate Citrix, Zoom and Microsoft Teams meetings as required
• Manage automation and maintenance of Concur Travel and Expense portal.  Assist with travel booking related duties.
• Generate data analytics for travel costs and maintain travel expenditures cost analysis
• Assist Executive Team: HR, Sales, Legal, Product Management, Engineering and Finance departments on special projects as required
• Notarize documents as needed (notary is a plus, but not required)
• Engage in cross-functional projects; delegate tasks and contribute to project requirements as needed
• Gain and improve project management skills throughout organization as directed by President
• Assist with administrative office management related duties (i.e. office supplies, event management, organizing catering, and other office related responsibilities)
• Travel as required (10%)

Qualifications:

• 4-6 years of administrative experience
• Proficient with Microsoft Office Suite
• Strong attention to detail
• Ability to exercise discretion in handling confidential information
• Possess strong communication, computer and analytical skills

Responsibilities:
• Participate in creative and strategic brainstorming sessions
• Contribute to the content strategy and creation on complex marketing initiatives
• Assist in the creation of proactive and reactive Sales materials for a variety of personas including Customer Case Studies, e-Books, Presentations, Solution Sheets, and other collateral.
• Maintain frequent communication with the Digital Marketing Director and team
• Work cross-functionally and interface with numerous internal and external roles on a daily basis
• Create and deliver marketing campaign content including emails, social, and workflows. Ensure consistent product and brand positioning is effectively communicated and reaches the appropriate target audience.
• Provide training and tools regarding programs as necessary to empower sales team.
• Contribute to the day-to-day global marketing activities from concept and research through to implementation in any territory where assistance is required.
• Plan and coordinate logistics for small to mid-size company events with sponsorships <$20k.
• Represent our company at external events.
• Consistently iterate and improve marketing and lead nurturing activities through measurement, testing and optimization.
• Collect information and data to produce consolidated monthly campaign metrics.
• Assist in partner marketing programs, working with channel re-sellers of our products.
• Measure and optimize digital marketing channels (including web, email, paid media, organic search, social and more) to acquire a qualified, engaged pipeline of leads
• Assist in the execution of digital strategies to help achieve awareness, engagement and lead gen objectives for integrated marketing campaigns

Qualifications:
• 3-5 years of marketing experience with a software company, specific work experience in healthcare and/or a startup/growth organization a plus.  
• High aptitude for learning new systems and tools.
• Proficiency in online collaboration and social media tools.
• HubSpot certified or extremely proficient in the daily utility and operation of HubSpot Marketing Automation systems.
• Fluent in business technologies including Salesforce CRM (or other), Microsoft Office, Power Point, SharePoint, and Excel.
• Experience with social media management, HTML, CSS and other marketing systems a plus.
• Creative/visual skills using Canva or Adobe Photoshop.
• Excellent verbal skills with a history of developing, supporting or delivering company or C-level presentations.
• Strong storyteller as well as copy editor – overall excellent writing skills mandatory.
• Metrics minded – experience handling statistics and translating marketing performance metrics into insights.
• Solid understanding of project management including the ability to identify and resolve issues, manage risk, develop work plans and specifications, recommend resource allocations and collaborate cross-departmentally.
• Highly organized and able to manage time effectively.  

Education:
• Bachelor's Degree required, preferred experience in Business Marketing/Management

Responsibilities:

• Establish clear retention goals and process milestones for the client to work towards.
• Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed.
• Enable successful roll-out of TeraRecon to customer employees, including sharing and developing relevant creative assets, performing quarterly business reviews, training and health checks virtually at least 3x/year and onsite at least 1x/year.
• Optimize existing processes within the company and actively enhance all customer success initiatives.
• Review customer complaints and concerns and engage the appropriate TeraRecon staff to help resolve any issues.
• Seek to improve all aspects of the customer experience with TeraRecon.
• Maintain a cadence of communicating with customers about their adoption trends, sentiment, while mining for deeper engagement and sales opportunities.
• Promote an energetic fan base for products and locate TeraRecon ambassadors to the products’ benefits and values. Identify opportunities for customers to act as TeraRecon advocates (e.g. testimonials, case studies).
• Collaborate closely with Sales to support pilot customers, renewals, and expansion opportunities.
• Marshall resources across the TeraRecon organization as needed to support customers’ needs.
• Represent the voice of the customer to inform our sales process and product roadmap.
• Act as a trusted advisor to our large customers and ensure their success.
• Help customers achieve business value and get the most out of their investment with TeraRecon.
• Drive increased value, retention, and customer satisfaction.
• Expand the TeraRecon footprint across the assigned organizations.
• Deliver and communicate ROI for our clients, throughout the customer lifecycle.

Responsibilities:

• Perform pre-sales demonstrations and post-sales customer training for TeraRecon’s full application suite.
• Travel to current or prospective customer sites, luminary sites, trade shows and symposia as needed to perform presentations or training, participate in clinical research projects and/or capture customer product feedback.
• Provide ongoing application assistance and support to end users as needed.
• Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed.
• Enable successful roll-out of TeraRecon to customer end users, performing quarterly business reviews, training and health checks virtually at least 3x/year and onsite at least 1x/year.
• Review customer complaints and concerns and engage the appropriate TeraRecon staff to help resolve any issues.
• Maintain a cadence of communication with customers about their adoption trends, sentiment, while mining for deeper engagement and sales opportunities.
• Promote and drive TeraRecon product adoption and locate TeraRecon ambassadors to the products’ benefits and values. Identify opportunities for customers to act as TeraRecon advocates (e.g., testimonials, case studies).
• Collaborate closely with Sales to support pilot customers, renewals, and expansion opportunities.
• Work closely with product management team on localization of clinical assessment and needs as required.
• Ensure Medizinproduktberator (German Ordinance on Medical Devices (MPG)).

Qualifications:

• Certified with 5+ years of practical hands as radiographer with CT or MR experience, working in a clinical environment (hospital, imaging center, etc.)
• 3D post processing experience preferred.
• Requirement to be fluent in French and English, with additional language fluency preferred.
• Minimum of two or more years leading and facilitating training or as an application specialist.
• Experience on TeraRecon software, preferred.
• Experience with Customer Success,  Account Management, or similar role is preferred.
• Experience working with large complex and multi-geographical customers and enterprises preferred.
• Exceptional communication skills, highly organized, collaborative and detail-oriented.
• Proficient in medical terminology and concepts.
• Working knowledge of electronic health records and systems, PACS systems, and the ability to work with a variety of systems, programs, and software applications.
• Empathetic, positive attitude with a desire to help our customers reach their goals.
• Results-driven mentality, with a bias for speed and action.
• Strong analytical skills, with the ability to translate data into insights.
• Strong work ethic with comfort in a dynamic environment where you are expected to move quickly and wear many hats.

Requirements

• 2 to 5+ years of professional experience developing web client software.
• Strong experience with HTML/HTML5, CSS/CSS3, JavaScript programming for complex enterprise applications.
• Experience developing web applications using Angular 2 or higher is required.
• Familiarity and experience with TypeScript highly desired.
• C# / .NET applications development experience.
• Familiarity and experience with ASP.NET Core are highly desired.
• RESTful web services development within the .NET framework is required.
• Solid understanding of the object-oriented design and programming concepts.
• Experience using Git version control is a plus.
• Experience working within Agile / Scrum based development processes.
• Experience in medical imaging and diagnostic review software, PACS systems, and knowledge of DICOM and other related medical imaging standards and protocols is highly desired.
• Knowledge of databases and SQL programming, server, and clustering technology desired.
• Familiarity with working in a regulated environment (ISO, FDA, CMDCAS, and CE Marking Directive, etc.) is helpful.

Education

• Bachelor’s degree or higher in Computer Science, computer engineering or related field

Requirements

• 2 to 5+ years of professional experience developing web client software.
• Strong experience with HTML/HTML5, CSS/CSS3, JavaScript programming for complex enterprise applications.
• Experience developing web applications using Angular 2 or higher is required.
• Familiarity and experience with TypeScript highly desired.
• C# / .NET applications development experience.
• Familiarity and experience with ASP.NET Core are highly desired.
• RESTful web services development within the .NET framework is required.
• Solid understanding of the object-oriented design and programming concepts.
• Experience using Git version control is a plus.
• Experience working within Agile / Scrum based development processes.
• Experience in medical imaging and diagnostic review software, PACS systems, and knowledge of DICOM and other related medical imaging standards and protocols is highly desired.
• Knowledge of databases and SQL programming, server, and clustering technology desired.
• Familiarity with working in a regulated environment (ISO, FDA, CMDCAS, and CE Marking Directive, etc.) is helpful.

Education

• Bachelor’s degree or higher in Computer Science, computer engineering or related field

General Functions

• Understand the clinical advanced visualization ecosystem so you can effectively communicate the value proposition of TeraRecon EurekaAI and Intuition and its market differentiation
• Partner with Territory Sales Managers in Commercial and Enterprise channels to discover and qualify early-stage opportunities.
• Identify key stakeholders within target accounts and launch multi-channel campaigns to increase awareness and ultimately generate new business.
• Discover new leads through internet research and social media monitoring/messaging.
• Manage prospect statuses, data integrity, and forecasting.
• Respond to inbound inquiries and develop these to schedule meetings.
• Exceed weekly/monthly/quarterly metrics (appointments set, opportunities created/qualified, pipeline velocity, and closed won ACV).
• Maintain and organize pipeline and activity record using our CRM (Salesforce), Outreach.io, and other automation platforms.
• Document workflows and collaborate with Revenue Operations team to identify and remediate potential efficiencies.
• Provide weekly reporting of pipeline and forecast accuracy through detailed CRM updates and management calls
• Remain abreast of market trends, competition, competitive issues, and products

Education

• Bachelor's Degree in Business Administration or related field
• 1-2 years of related experience required.
• Salesforce super user; experience leveraging sales engagement systems and other prospecting tools (e.g., SalesLoft, Outreach, HubSpot) preferred.
• Experience prospecting into healthcare/health tech preferred.