Belong @ TeraRecon

Responsibilities:

• Understand the clinically advanced visualization ecosystem to achieve quota and grow the business significantly and continuously
• Effectively communicate the value proposition of TeraRecon products as well as their market differentiators
• Systematically sell simultaneously to both parent and child accounts in each assigned enterprise to ensure top-down and bottom-up opportunity coverage
• Achieve <5% attrition at accounts within the territory
• Establish trusting and direct relationships with key departmental and C-suite stakeholders
• Represent and communicate the vision for our company, through formal presentations and informal customer discussions
• Leverage TeraRecon’s senior executive team effectively and efficiently to support large, strategic customer engagements
• Develop and execute a detailed annual sales plan for each of the assigned strategic accounts, creating a qualified (budgeted) pipeline equivalent to 4x the annual objective
• Provide customized-to-the-customer presentations using the company supplied sales tools and leverage product demos in context to support the closing objective
• Utilize value-based (ROI) selling methodology
• Nurture and expand the company’s relationship with customer executives via bi-annual business reviews, designed to drive new use cases and technology adoption
• Manage and track customer engagement, opportunity development, and weekly tactical and transactional information on all active pursuits in CRM
• Provide weekly reporting of pipeline and forecast accuracy updates and management calls
• Remain abreast of market trends, competition, competitive issues, and products
• Practice clear, transparent, and effective communications with management, customers, and supporting team members
• Participate in team-building and company growth activities including strategy setting, sales training, marketing efforts, and customer care
• Travel to customer locations and industry events in support of sales efforts
• Identify and build relationships with health systems groups
• Leverage existing network and develop referring relationships with KOL communities, as well as partnering with the TeraRecon Intuition sales team
• Position yourself as a thought leader to build trust and educate key players and prospects in your target market about TeraRecon solutions
• Partner seamlessly with VAR partners and other indirect sales teams to lead a coordinated and effective team selling effort to land large Enterprise deals in assigned accounts
• Other duties as assigned

Qualifications:

• Track record of consistently achieving quota and managing complex sales of $500K+
• 7 years experience successfully selling enterprise clinical software
• Demonstrated experience selling enterprise subscription / SaaS solutions
• Demonstrated success in selling directly to the C-suite in large health systems
• Ability and desire to prospect and self-generate robust pipeline to achieve the sales quota
• Ability to close deals on time and within company-standard discounting parameters
• Strong written and verbal communication skills, including public speaking
• Strong work ethic, self-directed, and resourceful
• Strong customer references

Responsibilities:

• Establish clear retention goals and process milestones for the client to work towards.
• Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed.
• Enable successful roll-out of TeraRecon to customer employees, including sharing and developing relevant creative assets, performing quarterly business reviews, training and health checks virtually at least 3x/year and onsite at least 1x/year.
• Optimize existing processes within the company and actively enhance all customer success initiatives.
• Review customer complaints and concerns and engage the appropriate TeraRecon staff to help resolve any issues.
• Seek to improve all aspects of the customer experience with TeraRecon.
• Maintain a cadence of communicating with customers about their adoption trends, sentiment, while mining for deeper engagement and sales opportunities.
• Promote an energetic fan base for products and locate TeraRecon ambassadors to the products’ benefits and values. Identify opportunities for customers to act as TeraRecon advocates (e.g. testimonials, case studies).
• Collaborate closely with Sales to support pilot customers, renewals, and expansion opportunities.
• Marshall resources across the TeraRecon organization as needed to support customers’ needs.
• Represent the voice of the customer to inform our sales process and product roadmap.
• Act as a trusted advisor to our large customers and ensure their success.
• Help customers achieve business value and get the most out of their investment with TeraRecon.
• Drive increased value, retention, and customer satisfaction.
• Expand the TeraRecon footprint across the assigned organizations.
• Deliver and communicate ROI for our clients, throughout the customer lifecycle.

Responsibilities:

• Serve as a Salesforce subject matter expert, supporting the implementation and enhancement of Sales Cloud, Service Cloud, Revenue Cloud, Community Cloud, and other applications.
• Optimize Service Cloud for a rapidly growing Customer Success team, leveraging best practices and minimizing the need for custom development and third-party support.
• Translate client requirements into Salesforce CPQ design. Manage Price Rules, Product Rules, Discounting, Product Setup and Configuration, Product Options, Quote Templates, and Advanced Approval Rules with the ability to design for complex business use cases.
• Provide ongoing technical support to end-users of Salesforce and related applications; Work collaboratively to create process documentation and assist in the training of end-users.
• Build a robust suite of reports and dashboards to support leaders in making data-driven decisions.
• Proactively develop and continuously enhance workflows and processes to extend Salesforce functionality in support of evolving business needs and goals.
• Support internal controls and security audits and collaborate with appropriate resources on the initiation and potential revision of policies to maintain sustainable best practices.
• Nurture Salesforce super users, developing their skill sets to support departmental needs.

 Qualifications:

• Hands-on experience and advanced knowledge of Sales Cloud and Service Cloud; exposure to Conga, Hubspot, and/or SalesLoft preferred.
• Salesforce ADM201 Certification required; additional certifications (e.g., CPQ201, Sales Cloud Consultant, Service Cloud Consultant) preferred.
• Minimum 2-3 years experience leveraging CRM applications to solve business needs.
• Experience implementing and managing third-party tools in the Salesforce ecosystem required.

Education:

• Bachelor's Degree in Business Administration or related field.

Requirements

• 2 to 5+ years of professional experience developing web client software.
• Strong experience with HTML/HTML5, CSS/CSS3, JavaScript programming for complex enterprise applications.
• Experience developing web applications using Angular 2 or higher is required.
• Familiarity and experience with TypeScript highly desired.
• C# / .NET applications development experience.
• Familiarity and experience with ASP.NET Core are highly desired.
• RESTful web services development within the .NET framework is required.
• Solid understanding of the object-oriented design and programming concepts.
• Experience using Git version control is a plus.
• Experience working within Agile / Scrum based development processes.
• Experience in medical imaging and diagnostic review software, PACS systems, and knowledge of DICOM and other related medical imaging standards and protocols is highly desired.
• Knowledge of databases and SQL programming, server, and clustering technology desired.
• Familiarity with working in a regulated environment (ISO, FDA, CMDCAS, and CE Marking Directive, etc.) is helpful.

Education

• Bachelor’s degree or higher in Computer Science, computer engineering or related field

Requirements

• 2 to 5+ years of professional experience developing web client software.
• Strong experience with HTML/HTML5, CSS/CSS3, JavaScript programming for complex enterprise applications.
• Experience developing web applications using Angular 2 or higher is required.
• Familiarity and experience with TypeScript highly desired.
• C# / .NET applications development experience.
• Familiarity and experience with ASP.NET Core are highly desired.
• RESTful web services development within the .NET framework is required.
• Solid understanding of the object-oriented design and programming concepts.
• Experience using Git version control is a plus.
• Experience working within Agile / Scrum based development processes.
• Experience in medical imaging and diagnostic review software, PACS systems, and knowledge of DICOM and other related medical imaging standards and protocols is highly desired.
• Knowledge of databases and SQL programming, server, and clustering technology desired.
• Familiarity with working in a regulated environment (ISO, FDA, CMDCAS, and CE Marking Directive, etc.) is helpful.

Education

• Bachelor’s degree or higher in Computer Science, computer engineering or related field

Responsibilities:

• Develop TeraRecon’s Neurology strategy and solution of clinical tools focused around clinically relevant workflows, treatment, clinical trial participation, and patient outcomes
• Provide product management and guidance for the development of Neurology relevant solutions and outcomes
• Manages on-market products to drive uptake and growth; manages product enhancements, develops, promotes, and provides sales support
• Creates and fosters a strong team spirit and assumes the role of product and customer champion and evangelist across the organization
• Able to thrive in a fast-paced, rapidly changing environment
• Interact with physicians, hospital executives, and service line administrators to become a natural extension of their Neurology teams
• Demonstrate the level of growth necessary to support the build-out of our Neurology Clinical Suite of applications
• Work with cross-functional teams to drive clinically relevant and impactful neurology solutions
• Participate as a key stakeholder in the product development life cycle of TeraRecon clinical solutions working closely with the product and engineering teams
• Ability to provide expert business presentations and first-pass product consultations regarding TeraRecon Neurology solution suite
• Guide the direction and development of our clinical application based on a customer-driven approach, clinical workflows, and healthcare adoption
• Perform duties as a Neurology Specialized Product Manager, a solution evangelist, and a company leader, with the ability to execute with the agility of a startup and quickly refine the product/market fit and use cases to ensure that TeraRecon delivers in accordance with its world-class reputation
• Maintain knowledge of the industry and the competition, continually seeking information from physicians, suppliers, insurance carriers, and others to challenge, modify and prioritize regional strategies, set the customer buying criterion, and differentiate our products from the competition.
• Prepare and present Quarterly Business Reviews, demonstrating an informed strategy, and precise tactical execution.
• Work cross-functionally to drive the go-to-market of our Neurology Solution
• Develop, execute and track best practices and standard operating procedures aligned with clinical innovation related to Neurology
• Exemplify the highest level of ethical business conduct and stewardship of TeraRecon 

Qualifications:

• 3-5+ Clinical Neurology experience
• 3+ years at a healthcare software or top healthcare IT consulting company as a clinical applications specialist or a solutions specialist working closely with clinical end-users during the implementation and clinical use of software applications within clinical workflows.  Keen understanding of the key components of a clinical software application and the ecosystem within which the application is deployed and utilized.  Experience capturing user requirements, user experience, and collaborating with the product and engineering teams as the clinical expert to inform the product roadmap.
• At least 3 years of relevant experience as a clinical research assistant, registered nurse, nurse practitioner, physician assistant, or equivalent with considerable healthcare experience and specifically experience in neurology
• Experience in diagnostic and therapeutic procedures, understanding of diagnosing, treating, and managing Neurology/Stroke patient
• Experience in Neurology Clinical workflows, treatment planning, and tumor boards experiences with evidence-based practice guidelines and assessment tools
• Familiarity with the leading Neurology software solutions utilized in diagnostics, treatment planning, decision support, care management
• Product Management Experience

Education:

• Bachelor’s degree and/or credentialed imaging degree with relevant industry work experience. MBA preferred
• RN, LVN, PA, DA, or Ph.D.; CNRN Certification preferred

Responsibilities:

• Develop TeraRecon’s oncology strategy and solution of clinical tools focused around clinically relevant workflows, treatment, clinical trial participation, and patient outcomes
• Provide product management and guidance for the development of oncology relevant solutions and outcomes
• Manages on-market products to drive uptake and growth; manages product enhancements, develops, promotes, and provides sales support
• Creates and fosters a strong team spirit and assumes the role of product and customer champion and evangelist across the organization
• Able to thrive in a fast-paced, rapidly changing environment
• Interact with physicians, hospital executives, and service line administrators to become a natural extension of their Oncology teams
• Demonstrate the level of growth necessary to support the build-out of our Oncology Clinical Suite of applications
• Work with cross-functional teams to drive clinically relevant and impactful oncology solutions
• Participate as a key stakeholder in the product development life cycle of TeraRecon clinical solutions working closely with the product and engineering teams
• Ability to provide expert business presentations and first-pass product consultations regarding TeraRecon Oncology solution suite
• Guide the direction and development of our clinical application based on a customer-driven approach, clinical workflows, and healthcare adoption
• Perform duties as an  Oncology Specialized Product manager, a solution evangelist, and a company leader, with the ability to execute with the agility of a startup and quickly refine the product/market fit and use cases to ensure that TeraRecon delivers in accordance with its world-class reputation
• Maintain knowledge of the industry and the competition, continually seeking information from physicians, suppliers, insurance carriers, and others to challenge, modify and prioritize regional strategies, set the customer buying criterion, and differentiate our products from the competition.
• Prepare and present Quarterly Business Reviews, demonstrating an informed strategy, and precise tactical execution.
• Work cross-functionally to drive the go-to-market of our Oncology Solution
• Develop, execute and track best practices and standard operating procedures aligned with clinical innovation related to Oncology
• Exemplify the highest level of ethical business conduct and stewardship of TeraRecon   

Qualifications:

• 3-5+ Clinical Oncology experience
• 3+ years at a healthcare software or top healthcare IT consulting company as a clinical applications specialist or a solutions specialist working closely with clinical end-users during the implementation and clinical use of software applications within clinical workflows.  Keen understanding of the key components of a clinical software application and the ecosystem within which the application is deployed and utilized.  Experience capturing user requirements, user experience, and collaborating with the product and engineering teams as the clinical expert to inform the product roadmap.
• At least 3 years of relevant experience as a clinical research assistant, registered nurse, nurse practitioner, physician assistant, or equivalent with considerable healthcare experience and specifically experience in oncology
• Experience in diagnostic and therapeutic procedures, understanding of diagnosing, treating, and managing Oncology patient
• Experience in Oncology Clinical workflows, treatment planning and tumor boards experiences with evidence-based practice guidelines and assessment tools
• Familiarity with the leading oncology software solutions utilized in diagnostics, treatment planning, decision support, care management
• Product Management Experience

Education:

• Bachelor’s degree and/or credentialed imaging degree with relevant industry work experience. MBA preferred
• RN, LVN, PA, DA, or Ph.D.; ONCC Certification preferred