Belong @ TeraRecon

Must-Have Requirements:

• 5+ years developing 2D/3D image processing and Machine Learning algorithms for image manipulation, denoising, segmentation, and classification. Familiarity with Bayesian, Deconvolution and Regularization methods is required.
• 3+ years of developing AI-based software involving one or more of the following areas:
  • Natural Language Processing
  • Machine Learning
  • Pattern Recognition
  • Machine Vision
  • Image Analysis
  • Image Segmentation
• 5+ years of experience in C++ (Visual C++).
• 3+ years of experience in Python.
• Strong mathematical and analytical skills. Familiarity with PDE (Partial Differential Equations).
• Team player who enjoys working in a fast-paced environment.

Desired Requirements:

• Experience of developing end-to-end ML/AI solutions from design to deployment.
• 1+ year of experience in C# (also in .NET framework 2.0), windows forms, Managed C++.
• 3D programming experience (geometry, volumetric and surface rendering).
• Algorithm optimization experience (multi-threading, strength reduction, bottleneck identification, data structures)
• Experience of working with medical imaging data such as CT, MRI, and Ultrasound.

Education:

• Masters or Ph.D. in electrical engineering (EE), computer science (CS), applied physics, applied mathematics, biomedical engineering, health information science, or related discipline or equivalent industry experience.

Responsibilities:

• Help design and execute an International (EMEA/Japan primarily) field marketing plan that will drive leads and accelerate opportunities.
• Support global Value Added Reseller (VAR) marketing activities that enable said VARs to drive their revenue objectives by effectively positioning TeraRecon solutions successfully.
• Lead the design, development, and execution of compelling event experiences globally for all Tier 2 events
• Work across marketing, sales, and product to prioritize critical personas within the International customer segment and curate compelling content and messaging in partnership with product marketing.
• Build scalable, repeatable marketing programs that have broad but targeted reach.
• Evaluate and optimize iteratively based on business priorities and customer behavior and needs.
• Track, measure, and analyze the performance of marketing campaigns and report results to sales and marketing leadership.
• Strong storytelling and communications skills with the ability to distill complex insights into clear and engaging content

Qualifications:

• 2-3 years of hands-on marketing campaign development and execution experience
• 2+ years in the HealthIT industry, ideally in the diagnostic imaging space.
• Experience with Salesforce
• Experience with Hubspot
• Experience with Asana a plus

Education:

• Bachelor's Degree in Marketing or related field desired; or equivalent job-related experience

Responsibilities:

• Perform pre-sales demonstrations and post-sales customer training for TeraRecon’s full application suite.
• Travel to current or prospective customer sites, luminary sites, trade shows and symposia as needed to perform presentations or training, participate in clinical research projects and/or capture customer product feedback.
• Provide ongoing application assistance and support to end users as needed.
• Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed.
• Enable successful roll-out of TeraRecon to customer end users, performing quarterly business reviews, training and health checks virtually at least 3x/year and onsite at least 1x/year.
• Review customer complaints and concerns and engage the appropriate TeraRecon staff to help resolve any issues.
• Maintain a cadence of communication with customers about their adoption trends, sentiment, while mining for deeper engagement and sales opportunities.
• Promote and drive TeraRecon product adoption and locate TeraRecon ambassadors to the products’ benefits and values. Identify opportunities for customers to act as TeraRecon advocates (e.g., testimonials, case studies).
• Collaborate closely with Sales to support pilot customers, renewals, and expansion opportunities.
• Work closely with product management team on localization of clinical assessment and needs as required.
• Ensure Medizinproduktberator (German Ordinance on Medical Devices (MPG)).

Qualifications:

• Certified with 5+ years of practical hands as radiographer with CT or MR experience, working in a clinical environment (hospital, imaging center, etc.)
• 3D post processing experience preferred.
• Requirement to be fluent in French and English, with additional language fluency preferred.
• Minimum of two or more years leading and facilitating training or as an application specialist.
• Experience on TeraRecon software, preferred.
• Experience with Customer Success,  Account Management, or similar role is preferred.
• Experience working with large complex and multi-geographical customers and enterprises preferred.
• Exceptional communication skills, highly organized, collaborative and detail-oriented.
• Proficient in medical terminology and concepts.
• Working knowledge of electronic health records and systems, PACS systems, and the ability to work with a variety of systems, programs, and software applications.
• Empathetic, positive attitude with a desire to help our customers reach their goals.
• Results-driven mentality, with a bias for speed and action.
• Strong analytical skills, with the ability to translate data into insights.
• Strong work ethic with comfort in a dynamic environment where you are expected to move quickly and wear many hats.

Education:
Certification in radiology technology or equivalent experiences required.

What you get to do in this role:

• Partner with sales representatives to develop and execute an effective selling strategy for each opportunity
• Discover and document customer's goals, workflows, business and clinical challenges and opportunities to link these back to the value of our software
• Create compelling, credible, and persuasive software demonstrations and presentations to business and clinical leaders
• Develop expert level knowledge of all TeraRecon solutions and establish yourself as both a domain and solution expert in the eyes of your audiences
• Deliver and communicate ROI for our clients by driving value
• Liaise with Product Management to enhance TeraRecon products with new features that anticipate customer and market needs
• Stay current on trends impacting healthcare and competitive analyses to properly position TeraRecon’s differentiators
• Contribute to the building and evolution of internal processes
• Support Marketing events like user conferences, trade shows, webinars, etc.
• Provide leadership on RFP/RFI responses
• Maintain and enhance pre-sales demonstration environments and materials
• Pursue a program of self-development using selected reading, seminars, and participation in continuing education

To be successful in this role, we need someone with:

• Proven pre-sales skills: minimum of 5 or more years of experience presenting and demonstrating medical imaging software solutions (i.e., PACS, Advanced Visualization, CAD, etc.)
• Proficiency with TeraRecon’s application and the willingness to broaden your expertise as we continue to develop solutions
• The ability to demonstrate value versus features and functionality
• A complete and thorough understanding of the workflow, needs and challenges facing today’s complex medical imaging organizations
• Experience on stage, in webinars, and presenting/communicating to large audiences
• Exceptional communication skills in demonstrating relevant value and key differentiators in a way that’s compelling and memorable
• An ability to establish credibility with executives, business decision-makers, physicians, and clinical influencers
• Experience building and maintaining relationships and the ability to drive engagement and adoption of new technology
• A strong ability to articulate technology concepts to both high level business audiences and highly clinical or technical individuals
• An ability to prioritize and perform tasks and activities that may be out of your comfort zone
• A positive, “can do” attitude, high emotional intelligence, and resilient character
• A results-driven sales mindset and sense of urgency
• A high degree of passion, energy, drive, and willingness to travel (anticipated 40%-50% nationwide travel, depending on how COVID changes the way we do business)
• A strong work ethic, a self-starter with comfort in a dynamic environment where you are expected to move quickly and wear many hats.  Ability to effectively complete tasks and projects with minimal supervision
• Fluent medical terminology in English and either French or German.

Education:

• CT or MR ARRT certification or equivalent, required.  
• Bachelor’s Degree highly preferred
• Masters degree in business, healthcare related field, preferred

General Functions

• Serve as a Salesforce subject matter expert, supporting the implementation and enhancement of Sales Cloud, Service Cloud, Community Cloud, and other applications.
• Work with stakeholders to translate high-level business requirements into detailed project plans
• Build custom fields, custom objects, advanced approval rules, and other functionality in support of business units, including Sales, Customer Success, and Marketing.
• Proactively develop and continuously enhance automation via workflows and process builder to extend Salesforce functionality (experience with Flows is a plus).
• Optimize Service Cloud for a rapidly growing Customer Success team, leveraging best practices and minimizing the need for custom development and third-party support.
• Provide ongoing technical support to end-users of Salesforce and related applications; Work collaboratively to create process documentation and assist in training of end-users.
• Build a robust suite of reports and dashboards to support leaders in making data-driven decisions.
• Support internal controls and security audits and collaborate with appropriate resources on the initiation and potential revision of policies to maintain sustainable best practices.
• Nurture Salesforce super users, developing their skill sets to support departmental needs.

Qualifications

• Hands-on experience and advanced knowledge of Sales Cloud and Service Cloud (preferably in a startup or high-growth environment).
• Salesforce ADM201 Certification required; additional certifications (e.g., Service Cloud Consultant, Platform App Builder, etc.) preferred.
• Minimum 3-5 years' experience leveraging Salesforce to solve business needs.
• Bachelor's Degree in Business Administration or related field.
• Experience implementing and managing third-party tools in the Salesforce ecosystem required (e.g., HubSpot, Conga, SalesLoft, etc.).

Responsibilities

• Plan, design, implement and test integration components under limited guidance.
• Prepare and maintain test environments to replicate real world environment.
• Implement and execute component and end-to-end integration tests, working closely within the scrum environment on the systems being integrated.
• Document defects and troubleshoot issues.
• Develop test automation for successfully executed tests.
• Writes documentation for assigned integration components; organizes the review and/or release of documentation when required; ensures alignment with the designs of the systems being integrated and the overall solution architecture.
• Develop, maintain and improve continually regression test documentation.
• Follow the company’s development and software quality assurance processes.

Requirements (must)

• 2+ years of experience in medical imaging.
• 2+ years of experience with QTP/UFT or similar test automation tools and frameworks.
• 2+ years of experience in or familiarity with DICOM configuration, connection testing and troubleshooting.
• 1+ year of working in an Agile/Scrum environment.
• Demonstrated knowledge of VMs, computer networks, firewall, network security, and systems integration.
• Strong knowledge of Windows Platform.
• Proficiency in computer hardware (installation and maintenance). 
• Understanding of data storage and management.
• Good knowledge of installing databases (SQL).
• Ability to troubleshoot hardware and software quickly and efficiently.
• Able to work independently under limited supervision with good time management skills as well as in a team.

Requirements (desired)

• Experience in or familiarity with PACS systems, DICOM, RIS and knowledge of HL7.
• Prior experience in hospital settings (Radiology or Cardiology).

Education

• B.S. Degree in Computer Engineering, Electrical & Electronics Engineering, or related fields

Requirements

• 2 to 5+ years of professional experience developing web client software.
• Strong experience with HTML/HTML5, CSS/CSS3, JavaScript programming for complex enterprise applications.
• Experience developing web applications using Angular 2 or higher is required.
• Familiarity and experience with TypeScript highly desired.
• C# / .NET applications development experience.
• Familiarity and experience with ASP.NET Core are highly desired.
• RESTful web services development within the .NET framework is required.
• Solid understanding of the object-oriented design and programming concepts.
• Experience using Git version control is a plus.
• Experience working within Agile / Scrum based development processes.
• Experience in medical imaging and diagnostic review software, PACS systems, and knowledge of DICOM and other related medical imaging standards and protocols is highly desired.
• Knowledge of databases and SQL programming, server, and clustering technology desired.
• Familiarity with working in a regulated environment (ISO, FDA, CMDCAS, and CE Marking Directive, etc.) is helpful.

Education

• Bachelor’s degree or higher in Computer Science, computer engineering or related field

Requirements

• 2 to 5+ years of professional experience developing web client software.
• Strong experience with HTML/HTML5, CSS/CSS3, JavaScript programming for complex enterprise applications.
• Experience developing web applications using Angular 2 or higher is required.
• Familiarity and experience with TypeScript highly desired.
• C# / .NET applications development experience.
• Familiarity and experience with ASP.NET Core are highly desired.
• RESTful web services development within the .NET framework is required.
• Solid understanding of the object-oriented design and programming concepts.
• Experience using Git version control is a plus.
• Experience working within Agile / Scrum based development processes.
• Experience in medical imaging and diagnostic review software, PACS systems, and knowledge of DICOM and other related medical imaging standards and protocols is highly desired.
• Knowledge of databases and SQL programming, server, and clustering technology desired.
• Familiarity with working in a regulated environment (ISO, FDA, CMDCAS, and CE Marking Directive, etc.) is helpful.

Education

• Bachelor’s degree or higher in Computer Science, computer engineering or related field