Belong @ TeraRecon

The NeuroAI Director of Sales will be working with leaders in medical imaging, internationalists, and neurologists to bring world-class stroke and trauma care to health systems. Supported by the pristine reputation of a trusted industry leader, the NeuroAI Director of Sales will be introducing and expanding the presence of our next-generation AI-powered NeuroAI Suite into the market. The NeuroAI Suite facilitates better patient outcomes by reducing the time to treatment and delivering point-of-care access to sophisticated tools for precise patient assessment, tissue characterization, and interventional procedure planning in ways never before possible.

Even in the largest integrated healthcare provider networks, there is often limited access to the tools needed for proper triage when a 10-minute delay could significantly impact a patient’s outcome. Data shows that by ensuring patients receive the timely and necessary intervention, patient disability costs can be reduced by approximately $54k per patient per year.*

In this position, and with this technology, you’ll play a pivotal role in improving how patients are cared for when they arrive for treatment in community hospitals and comprehensive stroke centers alike. This role aligns with our corporate mission of transforming advanced visualization by leveraging artificial intelligence and delivering continuous innovation to our 900+ US customers.

*https://neuronewsinternational.com/time-is-money-not-just-brain/

Responsibilities

• Develop an ongoing successful relationship with customer stakeholders and executive sponsors
• Serve as the primary point of contact post-implementation.
• Assume overall customer adoption responsibility and escalation management role.
• Partner with internal stakeholders to align account activities with the customer's business case and strategy.
• Prepare and educate customers on new features and releases.
• Monitor and identify adoption and utilization trends, provide recommendations based on risk and customers’ business needs.
• Conduct periodic customer health-checks.
• Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product.
• Develop and implement tailored programs that provide continued value to the customer, ensure renewals, and drive long-term account growth.

Requirements

• 5+ years of customer success experience in services organization preferred
• Ability to develop strong relationships with internal and external contacts
• Highly organized, consistently positive and self-directed with proven ability to manage and prioritize multiple tasks in a fast-paced start-up environment
• Excellent written and verbal communication skills are essential

Responsibilities:

• Manage execution of email, web, and social media campaigns across multiple stakeholders and initiatives, including campaign set up, testing, QA and change rounds, approval, and deployment in adherence to tight deadlines.
• Partner directly with an internal team of stakeholders, including marketing management, sales, and solutions teams to develop a campaign strategy and execution plans that increase pipeline growth with qualified leads.
• Report on campaign performance and share results with stakeholders weekly, including identifying opportunities to improve and scale campaigns in real-time.
• Execute detailed quality control checkpoints to ensure campaigns are deployed with the highest quality, attention to detail, and operating as required by stakeholders.
• Manage database segmentation (within Hubspot) with a focus on accuracy and quality, to ensure appropriate audiences are receiving the right communications.

Qualifications:

• College graduate with 1-3 years experience managing campaign execution using Hubspot (or similar marketing automation – Marketo, Eloqua, etc.) and Microsoft Dynamics CRM (or a similar CRM platform – Salesforce, etc).
• Superior project management and organization skills to execute complex campaigns, while also managing and motivating internal stakeholders to strict campaign timelines.
• A confident and proactive self-starter with exceptional attention to detail, ability to prioritize and multi-task while driving results.
• Excellent written, oral, and intrapersonal communication skills.
• A passion for learning, change and thinking outside the box to propose and implement new campaigns, process efficiencies, and innovative solutions.
• Strong analytical and quantitative skills, including Microsoft Office (Excel/Outlook/Word/Powerpoint) proficiency and proven ability to interpret and analyze performance data, report on top-to-bottom funnel metrics, and use data to improve campaign performance.
• Experience in Healthcare, Radiology, Medical Imaging, Software a plus.

Responsibilities

• Manage inbound Product Manager responsibilities which include, Product Owner role in Agile (Scrum) development team, Subject Matter Expert, and gather competitive intelligence
• Represent the voice of the customer and maintain Luminary sites
• Team member and contributor for the development of strategic product roadmaps
• Manage outbound Product Manager responsibilities which include, creation and execution of new product introduction for commercial launch, which includes marketing materials. web content, and additional sales collateral tools, customer communications, value propositions, positioning, and pricing
• Support in the submission of 510k including Clinical Assessment and documentation of products
• Participate in the development of architectural strategy, including technology standardization, user interface, and usability standards.
• Investigate, conduct proof of concept, and generate recommendations on key third-party integration components and integrations

Preferred Qualifications

• 3-5 years experience as an Advanced Visualization Product Manager is required.
• Agile Product Owner or Scrum Master experience, certification preferred.
•  Knowledge about Networking and DICOM standards preferred
• Experience in managing/developing solutions in a regulated Medical Device environment with 510k submissions

Requirements

• 2 to 5+ years of professional experience developing web client software.
• Strong experience with HTML/HTML5, CSS/CSS3, JavaScript programming for complex enterprise applications.
• Experience developing web applications using Angular 2 or higher is required.
• Familiarity and experience with TypeScript highly desired.
• C# / .NET applications development experience.
• Familiarity and experience with ASP.NET Core are highly desired.
• RESTful web services development within the .NET framework is required.
• Solid understanding of the object-oriented design and programming concepts.
• Experience using Git version control is a plus.
• Experience working within Agile / Scrum based development processes.
• Experience in medical imaging and diagnostic review software, PACS systems, and knowledge of DICOM and other related medical imaging standards and protocols is highly desired.
• Knowledge of databases and SQL programming, server, and clustering technology desired.
• Familiarity with working in a regulated environment (ISO, FDA, CMDCAS, and CE Marking Directive, etc.) is helpful.

Education

• Bachelor’s degree or higher in Computer Science, computer engineering or related field

Responsibilities:

• Develop regulatory submission strategies for new and existing software medical devices, and manage to completion. This includes the US, Canada, EU, Brazil, Australia, and other international territories that require registration. 
• Provide guidance as needed to key stakeholders as submission deliverables are developed
• Review deliverables prior to inclusion in regulatory submissions.
• Compile and submit regulatory filings to regulatory authorities and country representatives
• Serve as point of contact for regulatory agency requests for additional information
• Proactively review global regulatory requirements/changes. Conduct gap analysis and effectively communicate requirements/changes to key stakeholders.
• Review product and process change and determine the impact on regulatory filings, and if regulatory agency notification is required.
• Review and approve labeling, including but not limited to user manuals and marketing literature
• Participate in post-market surveillance activities
• Participate in internal audit program and external agency QARA audits
• Understand and practice requirements of ISO 13485 (including MDSAP), EU MDR, TeraRecon BMS Manual, Process Flows, and Work Instructions

Qualifications:

• 7+ years of developing global regulatory submissions for the medical device industry
• Experience and knowledge of product and process regulatory compliance

Responsibilities

• Achieving assigned quarterly/annual bookings and balanced selling bonus quotas
• Managing and maintaining customer relationships within the assigned territory
• Working effectively within a team that includes Install Base Manager, Government Sales Manager, Strategic Sales, and Marketing teams
• Directly pursuing, developing and closing sales opportunities
• Performing on-site presentations and demonstrations at prospective customer sites and tradeshows
• Work under the guidance and direction of VP of Sales
• Accurate and timely use of CRM, forecasting and expense reporting

Requirements

• 5 years of experience in selling healthcare IT software solutions with medical imaging workflow and advanced 3D visualization experience strongly preferred.
• At least 3 years of experience selling VNA, PACS, CT, MR, PET, Universal Viewers, Web Viewers, Enterprise Medical Image Viewers and/or advanced visualization/3D solutions
• The ideal candidate may have also work in clinical settings within radiology, vascular surgery, and cardiology.
• The ideal candidate may also have experience in Machine Learning/Artificial Intelligence, with a focus on Diagnostic Imaging
• Demonstrated ability to present powerful concepts and lead discussions within group customer settings is required.

Responsibilities

• Achieving assigned quarterly/annual bookings and balanced selling bonus quotas
• Managing and maintaining customer relationships within the assigned territory
• Working effectively within a team that includes Install Base Manager, Government Sales Manager, Strategic Sales, and Marketing teams
• Directly pursuing, developing and closing sales opportunities
• Performing on-site presentations and demonstrations at prospective customer sites and tradeshows
• Work under the guidance and direction of VP of Sales
• Accurate and timely use of CRM, forecasting and expense reporting

Requirements

• 5 years of experience in selling healthcare IT software solutions with medical imaging workflow and advanced 3D visualization experience strongly preferred.
• At least 3 years of experience selling VNA, PACS, CT, MR, PET, Universal Viewers, Web Viewers, Enterprise Medical Image Viewers and/or advanced visualization/3D solutions
• The ideal candidate may have also work in clinical settings within radiology, vascular surgery, and cardiology.
• The ideal candidate may also have experience in Machine Learning/Artificial Intelligence, with a focus on Diagnostic Imaging
• Demonstrated ability to present powerful concepts and lead discussions within group customer settings is required.

Responsibilities

• Achieving assigned quarterly/annual bookings and balanced selling bonus quotas
• Managing and maintaining customer relationships within the assigned territory
• Working effectively within a team that includes Install Base Manager, Government Sales Manager, Strategic Sales, and Marketing teams
• Directly pursuing, developing and closing sales opportunities
• Performing on-site presentations and demonstrations at prospective customer sites and tradeshows
• Work under the guidance and direction of VP of Sales
• Accurate and timely use of CRM, forecasting and expense reporting

Requirements

• 5 years of experience in selling healthcare IT software solutions with medical imaging workflow and advanced 3D visualization experience strongly preferred.
• At least 3 years of experience selling VNA, PACS, CT, MR, PET, Universal Viewers, Web Viewers, Enterprise Medical Image Viewers and/or advanced visualization/3D solutions
• The ideal candidate may have also work in clinical settings within radiology, vascular surgery, and cardiology.
• The ideal candidate may also have experience in Machine Learning/Artificial Intelligence, with a focus on Diagnostic Imaging
• Demonstrated ability to present powerful concepts and lead discussions within group customer settings is required.