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Technical Support For TeraRecon Customers

WE ARE HERE TO HELP

Contact Us Anytime!

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Global Support

Our staff is committed to your success and will get you answers to your questions whenever you need them. We promise to find simple solutions to complex problems and keep your focus on patient care. Even with thousands of installations around globe, we maintain a personal relationship with our customers.

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Expert Support

Today’s competitive healthcare environment requires efficiency. Our technical support experts are highly trained and available to provide responsive support.

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Fast Support

Our tiered support methodology is designed to connect you with the right engineer to meet your specific needs. We’ll get your issue resolved quickly.

Contact Support

United States 

Customer Service can be reached between 8:30 am EDT to 8:30 pm EDT, Monday through Friday, at the following toll-free number:
1 (877) 996-0100
email: support@terarecon.com


24-hour Emergency toll-free number is 1 (617) 424-9405

Europe

Customer Service can be reached between 8:00 am CET to 5:00 pm CET (GMT +2.00), Monday through Friday, at the following number:
+49-(0)69-9510352-255 for all European customers or 00800-837 273 266 for customers in Germany, Switzerland/Austria, and France during  business hours. 
email: support@terarecon.com

24-hour Emergency toll-free number is 1 (617) 424-9405

International 

Customer Service can be reached at the following number:
1 (650) 653-4290 (U.S.)
email: support@terarecon.com

24-hour Emergency toll-free number is 1 (617) 424-9405