WE ARE HERE TO HELP
Our staff is committed to your success and will provide answers to your questions whenever you need them. We promise to find simple solutions to complex problems and keep your focus on patient care. Even with thousands of installations around globe, we maintain a personal relationship with our customers.
Today’s competitive healthcare environment requires efficiency. Our technical support experts are highly trained and available to provide responsive support.
Our tiered support methodology is designed to connect you with the right engineer to meet your specific needs.
Need Help? Please fill out the following form to connect with our support team!
Customer Service can be reached between 8:30 am EDT to 8:30 pm EDT, Monday through Friday, at the following toll-free number:
1 (877) 996-0100
email: support@terarecon.com
Customer Service can be reached between 8:00 am CET to 5:00 pm CET (GMT +2.00), Monday through Friday, at the following number:
+49-(0)69-9510352-255 for all European customers or 00800-837 273 266 for customers in Germany, Switzerland/Austria, and France during business hours.
email: support@terarecon.com
Customer Service can be reached at the following number:
1 (650) 653-4290 (U.S.)
email: support@terarecon.com
TeraRecon Headquarters
4309 Emperor Blvd, Suite 310
Durham, NC 27703
Tel: 650.372.1100
Fax: 650.372.1101
info@terarecon.com