- Support & Services
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you purchase our products/services, when you visit our Site, register on the Site, utilize other activities, services, features or resources we make available on our Site, or when you request information or otherwise communicate with us. As appropriate, you may be asked for and we may process the following categories of personal identification information: name, email address, mailing address, phone number, company, and job title. You may, however, visit our Site anonymously. We will collect personal identification information from you only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, except that it may prevent you from engaging in certain Site related activities.
We may collect non-personal identification information about you whenever you interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about your means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
TeraRecon, Inc. may collect and use your personal information for the following purposes:
If we use your Personal Data for a purpose that is materially different than the purpose for which it was collected, we will provide you with the opportunity to opt out.
TeraRecon collects and processes your personal identification information on the following bases:
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our infrastructure. Any sensitive private data exchange is transmitted over an encrypted SSL secured communication channel.
We do not sell, trade, or rent personal information to any other third parties. We may transfer personal information to third party agents or service providers for the purposes outlined above. Where required by applicable data protection laws or regulations, we enter into strict confidentiality agreements with those third-party agents and service providers requiring them to provide adequate levels of data protection and limiting their use of the data to the specified services on our behalf. We take reasonable and appropriate steps to ensure that third-party agents and service providers process personal information in accordance with applicable data protection laws and regulations and to stop and remediate any unauthorized processing.
Under certain circumstances, we may be required to disclose your personal information in response to valid requests by public authorities, including to meet national security, law enforcement or other governmental requirements.
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
If you are a resident of the European Economic Area, you have the following data protection rights:
If you would like to make a request for information or avail yourself of these rights, please send an email to firstname.lastname@example.org. In the email please describe, with specificity, the right you are requesting assistance with. Please note additional information may be requested prior to initiation of a request. Upon TeraRecon’s completion of its review you will be notified if your request has been granted, denied, or exemptions apply.
Personal information may be retained no longer than is necessary for the purpose for which it was obtained or as required by applicable laws or regulations. Personal information provided for marketing communication purposes will be retained until you opt-out of such communications. If you have any questions about our data retention policy, we can provide you a copy. Please contact email@example.com.
Personal identification information may be transferred to the United States. TeraRecon, Inc. has applied for certification to the E.U.-U.S. and Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. TeraRecon, Inc. has certified that it adheres to the Privacy Shield Principles of notice, choice, onward transfer, security, data integrity and purpose limitation, access, and recourse, enforcement and liability. To learn more about the Privacy Shield framework, and to view certifications, please visit https://www.privacyshield.gov/. To view TeraRecon’s Privacy Shield Policy, please visit: https://www.terarecon.com/privacy-shield-policy. In other cases, as applicable, TeraRecon adheres to the European Commission’s Standard Contractual Clauses for data transfers to ensure sufficient safeguards are implemented for all international data transfers.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
4000 East 3rd Ave., Suite 200
Foster City, CA 94404
This document was last updated on May 18th, 2018.